college store logo

Online Ordering Return Policy

SPRING 2021 RETURN DEADLINE:

• Textbooks must be returned by January 29th

 • Textbooks ordered after January 8th are FINAL SALE and cannot be returned

Return to:
Minnesota Textbook Center

1301 Hennepin Ave S

Minneapolis, MN 55403

RETURN REQUIREMENTS:

• Return must include a receipt
• Students are responsible for return shipping costs
• Textbooks must be returned in the same condition as received
• Shipping and handling is not refundable
• Returns sent without a receipt are subject to a lookup fee
• Online orders not picked up within two weeks of being fulfilled are subject to a restocking fee 

 • All returns are at the discretion of the staff

NON-RETURNABLE ITEMS:

• Opened/Used access codes & eTextbooks
• Opened plastic-wrapped textbooks and merchandise 

 • Kits & course packets

DISCREPANCIES:

• The Minnesota Textbook Center must be notified of any inaccurate, damaged, or lost packages within 3 days of the delivery date.

- Please contact them at mntextbooks@minneapolis.edu

RENTAL BOOKS:

• Rentals will be offered for select titles for campus or online courses
• End of semester returns will be processed at the same time as the book buyback

• Rental books must be secured with a valid credit/debit card

• No rental returns in the campus store
• Rentals not returned by the rental due date will be charged for the cost of a new book (no late returns)

 • Rentals must be returned without damage, missing pages, etc.

PSEO BOOKS:

• Students who drop/withdraw from a course must return all textbooks and supplies immediately to the campus store 

 • All PSEO textbooks must be returned by the last day of the semester finals to the campus store
• Books must be returned without damage, missing pages, etc.

• Non-returned or damaged books will result in replacement charges to the student.

KITS:

• Required kits for courses will be purchased online and picked up in a campus store (not shipped).

• Nursing kits will be picked up on the home campus lab. Receipt must be shown.

CAMPUS STORE PICK-UP:

• Valid photo ID must be shown
• Orders not picked up by the after 3 weeks will be returned to the Minnesota Textbook Center and charged a restocking fee.